Step up Auth for report activities

Note Salesforce updates are subject to change beyond our control. Sage People attempts to maintain our content in alignment: for the most up to date information, refer to Salesforce documentation.

What's happening?

Salesforce are requiring additional verification before you're able to export reports. Users that use MFA within Sage People will be required to re-verify. Users that login via SSO or don't use MFA for direct logins, a one-time password is sent via email or text.

When is this happening?

  • Available in Sandboxes: Starting May 27, 2026, staggered over approximately 7 days

  • Available in Production: Starting May 27, 2026, staggered over approximately 15 days

  • Enforced in Sandboxes: Starting June 3, 2026, staggered over approximately 7 days

  • Enforced in Production: Starting June 10, 2026, staggered over approximately 20 days

Will this affect you?

This change will affect any users that export reports.

Recommended action

Inform any users that export reports that they’ll need to complete this security step.

For more information, see the Salesforce article Prepare for step-up authentication requirements.