Enabling Email Approvals

You can set up Sage People to receive and automatically apply emailed responses to approval requests sent out as part of a Workflow or Approval Process.

Responses must be sent from the recipients email address, as held on Sage People. Responses from other addresses are blocked for security reasons.
Responses must include a one word response in the first line of the email - not in the subject field:
- APPROVE, YES, or TRUE to approve the request.
- REJECT, NO, or FALSE to reject the request.
Responses can include comments in the second line. Comments are extracted from the email and added to the relevant Sage People object record.

To enable emailed approval responses:

Go to Setup and in Quick Find enter Process Automation Settings.

Sage People displays the Process Automation Settings page:
Default Workflow User displays the current user. Change this if necessary by selecting Default Workflow User lookup , finding and selecting the user you want.
Check Enable Email Approval Response.
Select Save.